In service facilities the order of decisions is set by movement, not by the elevation — first the turning radius of an articulated vehicle, then everything else. Splitting customer service and the workshop into two volumes sorts out both sides: the customer never walks into the working zone, and the work does not have to look presentable.
The visualisations shown come from projects delivered by the studio. Client names and locations are omitted under the confidentiality agreements in force — happy to go through the details in person.